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Detail Inquiry

The Detail Inquiry page allows you to perform in-depth searches and extract detailed information about almost anything you need.

Access​

From the Reports menu, select the Detail Inquiry tab.

Search Options in Detail Inquiry​

Detail Inquiry

The detailed inquiry page provides multiple advanced search options to help accurately find shipments and operations:

  • Client — Select the client to search for.

  • Runner — Select the courier responsible for the shipment.

  • Status — Select the shipment status.

  • Reasons — Select a specific reason.

  • Date Range — Specify the start date and end date for the search.

  • AWB Numbers — Search by shipment number, either by entering:

    • A single AWB number in the AWB No field, or
    • Multiple AWB numbers using Multi AWB.

In addition, the page allows searching and filtering by the following options:

  • Phone Number — Filter shipments using the sender’s or receiver’s phone number.

  • Reference Number(s) — Search using a single reference number or multiple reference numbers.

  • Operation Type — Filter results based on the operation type, such as:

    • Operation number
    • Pickup order number
    • Courier cash collection operation number
    • Payout operation number to the shipper

  • Cash Collection Status — Filter shipments based on whether:

    • Cash has been collected from the courier, or
    • Cash has been paid to the client.

After setting the required filters according to your needs, click Show to display the search results.

Practical Example​

Note: You can use only one filter or combine multiple filters to get more accurate results — it depends on your needs.

Detail Inquiry Result

The example above shows the detailed inquiry result for shipment lap809270, after filtering by a Client named laptops, a specific Runner, a Postponed status, and a date range from 1-8-2025 to 13-8-2025.

Your results will vary depending on the filters and inputs you choose.

Waybill Printing​

Screenshot

You can print shipment waybills directly from this screen. Select the shipments you want to print the waybills for, then choose the appropriate waybill design from the available templates. After selecting the design, click the Print Waybill button to generate and print the documents.

Each waybill includes all essential shipment details — such as shipment number, sender, receiver, and COD amount and is attached to the packages during transportation or delivery.