📄️ Create Shipment
When sending any shipment from point A to point B, a set of essential data must be provided to ensure the process is completed successfully — such as shipment details, shipper information, and consignee (recipient) information.
🗃️ Upload Excel
5 items
📄️ Receive Shipments
The Receive Shipments tab allows you to confirm the receipt of shipments from a specific courier. This feature is typically used to verify that the transfer from the client to the shipping company has been completed successfully.
📄️ Assign to Couriers
From the Assign to Couriers tab, you can select a branch, then a courier, and assign them a task list. This list may include one or multiple shipments.
📄️ Return to Shipper
In certain cases — such as order cancellation or refusal by the final customer — the logical next step is to return the shipment to the original sender. This is the purpose of the Return to Shipper feature.
📄️ Visit Result
The Visit Result tab allows you to manually record the results of couriers’ visits to customers. You can select shipments to record results for in three ways: by courier, by DRS number, or by AWB numbers.
📄️ Manage Transactions
The Manage Transactions screen allows you to reverse up to five different types of operations in the system.
📄️ Manage AWBs
The Manage AWBs screen allows you to manage all shipments, including deleting, editing, reversing actions, and more. To open this screen, go to Operations → Manage AWBs.
📄️ Reoperate Shipments
You can use this screen to reoperate shipments again by following these steps:
📄️ Runners Returns
The Couriers Returns tab allows you to receive the returned shipments from couriers. You can review and
📄️ POD Review
The POD (Proof of Delivery) Review tab allows you to review the delivery proof images uploaded by drivers
📄️ New AWB To Cell
The New AWB To Cell screen is related to warehouse operations in shipping companies.
📄️ Lost / Damaged Shipment
The Lost Shipment screen is used to record lost or damaged shipments in the system, ensuring proper documentation and tracking within the Dispatch system.
📄️ Edit Shipment
The Edit Shipment screen allows the Operations employee to modify any data related to shipments that have already been created in the system.
📄️ Change Shipment Status
The Change Shipment Status screen allows the Operations employee to update the status of shipments on the system, except for shipments that have the status “Delivered”, as delivered shipments cannot be modified.